Company Values
At Patient First patient care is our most important priority, this is reflected in everything we do and is an integral part of management process. We firmly believe that if the quality is right all other aspects of managing the journey will follow. To demonstrate this we have a fully integrated quality management system and quality objectives.
+ |
Achievement of ZERO COMPLAINTS and 95% on time delivery performance. |
+ |
Present a practical, business-oriented approach to ISO 9001:2000 |
+ |
Be committed to continuous process improvement by emphasising reduction of variation of standards and the elimination of all waste. |
+ |
Provide the most cost effective patient transport service within the health region |
Feedback from patients is an important way in which we can measure the quality of our service and where necessary we can make improvements for the future. Feedback can be provided in the following ways:
|
