Compassionate Hospice and Palliative Care Services
Serving Patients Across Greater Houston and surrounding areas
Welcome to Patient First Hospice and Palliative Care
At Patient First, we understand that choosing hospice care is one of life’s most important decisions. Our mission is to provide comfort, dignity, and unwavering support to patients and families during life’s most tender moments.
About Patient First Hospice
At PFH we put the patient first!
With a compassionate team of experienced professionals, we focus on honoring each individual’s wishes while managing symptoms and easing emotional burdens. Whether it’s at home or in a care facility, we walk alongside you—offering expert medical care, emotional guidance, and spiritual support every step of the way.
Patients Are Priority
Your loved one’s well-being and your family’s peace of mind are always our first priority. At Patient First Hospice & Palliative Care, you are never alone on this journey—because here, patient care always comes first.
Understanding Hospice and Palliative Care
Hospice is a type of palliative care
At Patient First Hospice & Palliative Care, we want to ensure our community understands the important relationship between these two types of care.
Palliative Care
Palliative care is specialized medical care focused on relieving pain, managing symptoms, and reducing stress for individuals facing serious or life-limiting illnesses. Hospice care is a specific type of palliative care designed for those who are approaching the final stages of life—typically when a physician has determined a life expectancy of six months or less.
Hospice Care
While all hospice care is palliative care, not all palliative care is hospice. At Patient First, our primary service is hospice care—a compassionate, holistic approach tailored to meet the physical, emotional, and spiritual needs of patients and their families during this important stage of life.
Patient First Hospice & Palliative Care – Specialty Programs
Dementia Care Program
Respiratory Support Program
Respiratory Support Program
Our Dementia Care Program is designed to support patients living with Alzheimer’s disease and other forms of dementia through compassionate, person-centered care. We focus on reducing agitation, promoting safety, easing behavioral symptoms, and maintaining dignity at every stage of the disease.
Respiratory Support Program
Respiratory Support Program
Respiratory Support Program
Our Respiratory Support Program offer personalized, comfort-focused interventions to help manage shortness of breath, congestion, anxiety related to breathing, and other respiratory symptoms common at end of life.
This enhanced service ensures patients receive specialized support that helps improve ease of breathing, reduce distress, and promote peace and comfort.
Homemaker Support Program
Respiratory Support Program
Weekend CNA Support Program
For patients who have limited or no informal caregiving, our Homemaker Program provides essential assistance to help maintain dignity and safety in the home. Homemakers offer light housekeeping, meal preparation, laundry support, linen changes, and home organization to ensure patients remain comfortable in a clean, safe environment. This program is especially valuable for individuals living alone or with limited physical ability.
Weekend CNA Support Program
Remembrance Program (BHL Tribute Program)
Weekend CNA Support Program
Understanding that many families struggle with weekend caregiving, we offer enhanced CNA availability on Saturdays and Sundays for patients with minimal or no caregiver backup. Weekend CNAs provide personal care, bathing, repositioning, linen changes, incontinence support, and safety checks to ensure continuous care and prevent caregiver exhaustion or crises.
Remembrance Program (BHL Tribute Program)
Remembrance Program (BHL Tribute Program)
Remembrance Program (BHL Tribute Program)
Rooted in the spirit of Bringing Heartfelt Light, this program honors the stories, memories, and identities of each patient. Through legacy projects, memory totems, storytelling, guided remembrance activities, and our annual Celebration of Life Ceremony, families are supported in preserving their loved one’s legacy with grace and dignity.
Peaceful Transition Program
Remembrance Program (BHL Tribute Program)
Remembrance Program (BHL Tribute Program)
Our Peaceful Transition Program provides enhanced, compassionate support during the final days of life. Patients receive daily nurse visits to ensure comfort, manage symptoms, and offer hands-on guidance. Families are supported through increased Social Work and Spiritual Care presence, helping them navigate emotions, find peace, and feel reassured every step of the way. This program ensures that no one faces the final moments alone—surrounded instead by comfort, dignity, and unwavering support.
Patient First Hospice & Palliative Care
We believe hospice care isn’t about giving up — it’s about living fully.
Every moment matters, and our mission is to bring comfort, dignity, and peace to those we serve. Because hospice care is more about quality of life than it is about death.
Let’s honor the compassion, courage, and connection that define hospice care.
Your hospice care team
Hospice Medical Director
Our Hospice Medical Director provides clinical oversight and expert guidance for every patient on service.
What our physician does:
- Reviews and approves each Plan of Care
- Manages complex symptoms such as pain, dyspnea, anxiety, and agitation
- Adjusts medications for maximum comfort
- Collaborates closely with the RN Case Manager and full IDT
- Provides reassurance and education to families
The physician ensures care remains aligned with the patient’s goals, values, and comfort.
Registered Nurse (RN) Case Manager
Our hospice nurses are the heart of patient care. They specialize in expert symptom management, comfort-focused interventions, and compassionate support for both patients and families.
What our RNs do:
- Assess pain, respiratory symptoms, and overall comfort
- Develop and coordinate the individualized Plan of Care
- Administer and manage medications
- Provide wound care, catheter care, and other skilled nursing needs
- Support families with education, reassurance, and 24/7 access to help
- Communicate closely with the physician and IDT
Your RN ensures each patient receives consistent, attentive, and personalized care throughout their hospice journey.
Certified Nursing Assistant (CNA) / Hospice Aide
Our hospice aides deliver compassionate, dignified personal care and meaningful companionship.
What our CNAs provide:
- Bathing, grooming, and dressing
- Oral care, nail care, peri-care, and skincare
- Linen changes, bed-making, and light comfort measures
- Mobility assistance and fall-prevention support
- Evening CNA visits for dementia patients with sundowning
- Weekend CNA availability for patients with limited or no caregiver support
Your CNA helps patients feel clean, comfortable, and cared for, improving quality of life every day.
Social Worker (LMSW)
Our hospice social workers support patients and families emotionally, socially, and practically during the end-of-life journey.
What our LMSWs do:
- Provide emotional support and counseling
- Help families navigate difficult decisions and anticipate needs
- Assist with advance directives, DNRs, and care planning
- Connect families with community resources and financial or caregiver supports
- Guide families through the anticipatory grief process
Your social worker ensures no family walks this road alone.
Spiritual Care Coordinator / Chaplain
Our chaplains provide non-denominational, culturally sensitive spiritual care that honors each patient’s beliefs, traditions, and preferences.
What our Spiritual Care Coordinator offer:
- Spiritual and emotional support for patients and caregivers
- Prayer, scripture, meditation, or non-religious reflection
- End-of-life rituals or legacy blessings, if desired
- Support during grief, fear, and life transition
- Assistance with funeral or memorial planning upon request
Our Spiritual Care Coordinator meets each person exactly where they are, with respect and compassion.
Bereavement Coordinator
Our bereavement team supports families before and after the loss of a loved one.
What our grief team provides:
- 13 months of bereavement support after the patient’s passing
- Individual and family grief counseling
- Check-ins, phone support, cards, and resources
- Support groups and grief education
- Annual Celebration of Life event
We honor each family’s grief journey with tenderness and understanding.
Volunteer Services
Our trained hospice volunteers offer companionship, presence, and heart-centered support.
Volunteers may:
- Sit with patients while caregivers rest
- Read, play music, or provide comforting conversation
- Give emotional support and companionship
- Assist with legacy or memory projects
Volunteers bring warmth, connection, and presence to each home they enter.